Legal

Privacy Policy

At Paterson, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you visit this website (the “Site”). We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

Who We Are

The data controller for this Site is Paterson Centre Limited, a company registered in England & Wales (no. 16124062), registered office 21 Carlton Crescent, Southampton, SO15 2ET. We are registered with the Information Commissioner's Office under registration number ZC043326.

Data We Collect

We may collect the following types of personal data:

a) Information You Provide Directly

  • Name, email address, phone number (when contacting us)
  • Payment and billing details (for purchases or invoicing)
  • Any other information you voluntarily provide via forms or emails

b) Information We Collect Automatically

Our hosting provider records standard server logs (IP address, browser type, pages requested) for security and to keep the Site running. This Site does not set cookies or use analytics — see our Cookies page.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to Access – Request a copy of your personal data
  • Right to Rectification – Correct inaccurate or incomplete data
  • Right to Erasure – Request data deletion (subject to legal obligations)
  • Right to Restrict Processing – Limit how we use your data
  • Right to Data Portability – Request data in a structured format
  • Right to Object – Object to data processing (e.g., marketing emails)

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise any of these rights, please contact us at hello@paterson-uk.com.

For any unresolved concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

How We Use Your Data

  • To provide and improve our services
  • To respond to inquiries and communicate with you
  • To process transactions and manage payments
  • To comply with legal and regulatory obligations

Legal Basis for Processing Personal Data

  • Contractual Necessity: When processing is required to provide our services
  • Legitimate Interests: For website security and business improvements
  • Legal Obligations: When compliance with the law is required
  • Consent: When you explicitly provide it (e.g., for marketing emails)

Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. However, we may share your data with:

  • Service providers: Third-party tools (e.g., payment processors, email services)
  • Legal authorities: When required to comply with legal obligations

Data Retention

We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law. After this period, your data is securely deleted.

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no internet-based service is entirely secure.